Introduction
At RED² Digital, safeguarding your privacy is of utmost importance to us. We are committed to ensuring the confidentiality and security of your information. This Privacy Policy pertains to the red2digital.com website (referred to as the “Website”) and governs the collection, processing, and usage of data in compliance with the Personal Data Protection Act 2012 (No. 26 of 2012) of Singapore (“PDPA”). By using our Website, you consent to the practices described in this statement. Any capitalized terms not defined in this Privacy Policy can be found in our Terms of Service.
Data Collection for Website Visitors
When you visit our Website, we collect personal data to enhance your experience. This involves the use of cookies and similar tracking devices to monitor your interaction with the Website. For instance, we track the number of visits and pages visited. This data helps us create user profiles, although any aggregated or statistical information will not personally identify you.
This Privacy Policy is applicable to all visitors to our Website.
Additional Personal Information Collection
RED² Digital may collect and process the following:
- Personally identifiable information, including:
- Your name and email address when you contact us.
- Details provided in relevant documents when using our Services. These may include your name, mobile number, email, query purpose, and will details (referred to as “Personal Information”).
- Information about your computer hardware and software when utilizing our Website. This information may include your IP address, browser type, domain names, access times, and referring website addresses. We use this data to operate the Services, maintain service quality, and generate general usage statistics for the red2digital.com website.
Utilization of Personal Information
RED² Digital utilizes the collected information in the following ways:
- Operating the Website and delivering the Services.
- Processing and, if necessary, responding to your applications, inquiries, or requests.
- Gathering customer feedback.
- Informing or updating you about other products or services offered by RED² Digital and its affiliates, with your consent.
- Monitoring, improving, and administering the Website and Services, including generating general user statistics.
- Providing updates regarding changes to the Website and Services.
Non-Disclosure
We prioritize the protection of your Personal Information and do not sell, rent, lease, or release it to third parties. In specific cases, we may contact you regarding offerings that may interest you. However, your unique Personal Information will not be transferred to third parties without your explicit consent. Trusted partners may receive data to perform statistical analysis, provide customer support, or send emails on our behalf. These partners are strictly prohibited from using your personal information for purposes other than those agreed upon, and they are required to maintain its confidentiality.
Disclosure of Personal Information
RED² Digital will disclose or share your Personal Information, only if required by law or in good faith belief that such action is necessary to:
- Comply with legal requirements or processes served on RED² Digital or the Website.
- Protect and defend the rights or property of RED² Digital.
- Act under exigent circumstances to protect the personal safety of users of red2digital.com or the general public.
We may also disclose your personal information to third parties in the following cases:
- In the event of a sale or purchase of our business or assets, your personal data may be disclosed to prospective sellers or buyers.
- If red2digital.com or a substantial portion of its assets is acquired by a third party, personal data about its customers will be included in the transferred assets.
Use of Cookies
To personalize your online experience, the Website utilizes “cookies.” These are text files placed on your hard drive by a web page server. Cookies cannot run programs or deliver viruses to your computer. They are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
Cookies on our Website serve various purposes, such as ensuring a seamless user experience, performing analytics, and displaying relevant advertisements. Please note that third parties, such as analytics software, may also use cookies, over which we have no control. These cookies are typically analytical/performance or targeting cookies. Our Website employs Google Analytics. For more information on how Google uses data when you use our website and how to control the information sent to Google, please refer to http://www.google.com/policies/privacy/partners.
While most web browsers automatically accept cookies, you have the option to modify your browser settings to decline cookies if you prefer. However, please be aware that by doing so, you may not be able to access certain parts of our Website or fully experience the interactive features of RED² Digital’s services or the websites you visit.
Security of Your Personal Information
At RED² Digital, we strive to maintain the safety of your Personal Information. Any payment transactions conducted through the Website are encrypted using SSL technology. However, it is important to note that no internet-based service is entirely secure. While we take every precaution to protect your personal data, we cannot guarantee the security of information transmitted to our site. Any transmission is at your own risk. Once we receive your information, we employ strict procedures and security features to try to prevent unauthorized access.
Accessing, Updating, and Non-Use of Your Personal Information
Subject to the exceptions stated in section 21(2) of the PDPA, you have the right to request a copy of the information we hold about you. If you would like to obtain a copy of some or all of your personal information, please send an email to info@red2digital.com. Please note that a small charge may apply for this service.
We strive to ensure that your Personal Information is accurate and up to date. If any of the information you have provided to RED² Digital changes, such as your email address, name, or contact number, please notify us of the correct details by sending an email to info@red2digital.com. You may also request that we correct any information you believe to be inaccurate or ask us to remove inaccurate information.
You have the right to notify us of your intention to prevent the collection, use, processing, or disclosure of your Personal Information in the manner described in this Privacy Policy. We will inform you in advance (before collecting your Personal Information) if we intend to use it or disclose it to any third party for purposes outlined herein. You can notify us of your intention to halt such collection, use, processing, or disclosure at any time by contacting us at info@red2digital.com.
Links to Other Websites
Please be aware that our Privacy Policy only applies to our Website. When you navigate to other websites via links on our Website, we recommend reviewing their respective privacy policies.
Changes to This Statement
RED² Digital may periodically update this Privacy Policy to reflect customer feedback and changes in our practices. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Information
RED² Digital welcomes your comments and inquiries regarding this Privacy Policy. If you believe that we have not adhered to this policy, please contact us at info@red2digital.com.